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Getting started with our online backup service

You’ve made the right choice! You know you need to backup your files and protect them against loss. How do you get your backup started? It’s easy!

Everything is online

Go to the online backup signup page and fill out the form. Choose your backup option (based on the amount of data you want to backup) and your payment option. We’ll need a valid credit card number for billing purposes.

Once you’ve completed the online backup signup process you will be sent an e-mail with step-by-step instruction for building a backup schedule and choosing your files for backup. The Backup Set Wizard allows you to create multiple backup sets with various properties. Then you can select each backup set manually as desired or schedule an automatic backup to run automatically.
Learn what files to backup
You can customize your online backup schedule
Read our frequently asked questions about backup
Sign up now for online backup!

Once you’ve followed the signup process, the instructions below will walk you through the basic steps of the online backup program:

Online backup installation guide
Installation
Backup
Restoring files
Deleting files

Protect the files that matter most

If you’re new to online data backup, you may not know what files you should be backing up. The best way to evaluate this is to ask yourself: “If I lost this data today, would I miss it? Would my business be able to function without it?”

Look at the types of files you have on your system and categorize them into one of the following categories:

  • Most critical
  • Needed
  • Not needed
Now, of that most critical data, try to determine how much space you will need in megabytes. Also consider the various files types and formats. Some may be database information. Others may include e-mails and contact lists. It’s generally not necessary to backup program files or operating system files, unless you are only doing this ONCE for a master backup to safeguard in an offsite data storage facility. For ongoing backups these types of files need not be backed up regularly.

Personal users may want to backup these types of data online:
  • Documents
  • Spreadsheets
  • Databases
  • Reports
  • Financial data
  • Resume
  • Contact lists
  • Address book data
  • Photographs and videos
  • Genealogy
  • Research material
  • Internet bookmarks
  • E-mails
Once you’ve determined what to backup, consider how often your files change or you create new ones. This will help you determine an effective online backup schedule that works best for you.

Now you’re ready to backup and protect your data against anything! Go to the online backup signup page or the getting started section for the next step to an effective, online backup solution!

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